Why Did My Project Submission Fail?
Occasionally, your project submission may fail due to technical issues or specific conditions. When this happens, we will automatically return your credits for the failed project. Below are the common reasons for project failures:- Insufficient Clips Rendered: We were unable to produce enough clips for your project.
- No Clips Rendered: We could not generate any clips from your submission.
- Not Enough Words Detected: This occurs if you’re using the ClipBasic model and the input video contains fewer than 30 words. Switching to the ClipAnything model will resolve this issue.
- System Error: This includes service outages on our end.