“Language not supported. Please check our list of over 20 supported languages.”
“Unfortunately, we were unable to generate enough clips from your submitted video. Your credits have been promptly refunded to your account. Please try again with the same or different video.”
“We cannot deliver the result because our servers hit an uncommon issue. Credits have been returned to your account. Please wait for our servers to recover in an hour or so to try again. If you contact support, please send them a screenshot of this error: [specific error message here]
“Project not found”
“Videos need at least 30 spoken words to be processed. Bring on the words!
“We were not able to render any clips so all credits have been returned to your account. You can try again or use a different video.”
Check your credit usage history by selecting your avatar at the top right, and then selecting “Credit usage history”. If you’ve had credits reimbursed, the numbers will be green, or just show a (-) instead of a number.